Effective Date: 12 October 2026
This Privacy Policy explains how Aastha Institute collects, uses, stores and shares personal information when you use aasthaedu.com, submit an enquiry, contact our counselling team or use our education consultancy and related services.
1. Information We May Collect
Depending on the service or enquiry, we may collect information such as:
- name, mobile number, email address and city;
- course or programme interest;
- education history, qualifications and eligibility information;
- documents voluntarily submitted for counselling or admission support;
- communication records relating to your enquiry or requested service;
- basic technical information generated when using the website.
2. How We Collect Information
Information may be collected through website forms, telephone calls, WhatsApp, email, in-person counselling, document submission, service requests and other interactions initiated by you.
3. How We Use Personal Information
We may use information to:
- respond to enquiries and provide counselling;
- understand course, admission or service requirements;
- assist with documentation and application-related guidance;
- communicate relevant updates requested by you;
- maintain service and enquiry records;
- improve website, counselling and support processes;
- comply with applicable legal or regulatory requirements.
4. Education and Admission Documents
Where you voluntarily provide marksheets, certificates, identity documents or other records for an admission-related purpose, such information is used only as reasonably necessary for the requested guidance or service and related record keeping.
5. Sharing with Universities or Institutions
Where necessary for a service requested by you, relevant information may be shared with the concerned university, institution, authorised admission channel or service provider. We do not sell your personal information to advertisers.
6. Calls, WhatsApp, SMS and Email
When you submit an enquiry or provide contact details, we may contact you regarding your enquiry, counselling, admission guidance or requested service by phone, WhatsApp, SMS or email. You may ask us to stop non-essential follow-up communication.
7. Payment Information
Aastha Institute does not require users to provide banking passwords, card PINs or OTPs for education counselling. Where payments are handled through a bank, payment gateway or third-party service, that provider's own privacy and security terms apply.
8. Cookies, Analytics and Technical Data
The website may use cookies, analytics or similar technical tools to understand website usage, improve functionality, measure performance and support marketing attribution. Such tools may process browser, device, referral and usage information according to their applicable settings and policies.
9. Data Security
We use reasonable administrative and technical measures to protect information against unauthorised access, misuse or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Data Retention
Personal information may be retained for as long as reasonably necessary for enquiry follow-up, service delivery, documentation, legal obligations, dispute handling, record keeping or legitimate business purposes.
11. Access, Correction and Privacy Requests
You may contact Aastha Institute to request correction of inaccurate personal information or to raise a privacy-related concern. Requests are handled subject to applicable law, identity verification and legitimate record-retention requirements.
12. Children's and Minor Users' Information
Where a learner is below the age at which independent consent is legally sufficient, a parent or lawful guardian should participate in the admission, counselling and information-sharing process as required.
13. Third-Party Websites and Platforms
Our website may link to universities, regulators, payment services, WhatsApp, social networks or other third-party platforms. Their privacy policies and security practices are separate from ours.
14. Legal Disclosure
We may disclose information where reasonably necessary to comply with applicable law, lawful requests, legal proceedings, fraud prevention, security requirements or protection of legitimate rights.
15. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technology or applicable requirements change. The current version will be published on this page.
16. Contact Information
For a privacy question or request, contact Aastha Institute:
1st Floor, Deep Complex, Opp. Hotel B R Inn, Bishon Sarup Colony,
Panipat, Haryana 132103
Phone: +91 89299 24587
Email: info@aasthaedu.com
Address: 1st Floor, Deep Complex, Opposite Hotel B R Inn, Bishon Sarup Colony, Panipat, Haryana-132103
Jurisdiction: In case of any dispute, the jurisdiction shall be Panipat, Haryana.